FREQUENTLY
ASKED
QUESTIONS
Frequently Asked Questions (FAQ)
Feverscreen is amazingly accurate. It is important to take clear pictures of all persons you enter into the database and ensure lighting levels are consistent and not overly transient (i.e. bright light next to heavy shadows) to maintain high accuracy levels.
No. Feverscreen can not be used in the sun.
It must not at any stage be exposed to sun either directly or indirectly via any form of reflection from glass, building structures or any reflective material.
Feverscreen will work outside as long as as lighting levels are not overly transient i.e. heavy shadows next to bright lights. Do not install Feverscreen in the sun.
Yes. Feverscreen’s glass screen is designed to be regularly wiped down for hygiene and cleanliness.
Yes. If you require mobile power solutions please contact our sales team. We can provide mobile power (Australia only) which last up to 12hours.
Feverscreen works best in adequately lit environments.
Inbuilt illuminators can assist for screening in darker environments but minimum illumination must be met.
Yes.
Yes. Feverscreen has been been tested with children. Bare in mind as children grow facial features change. Photos must be updated on a regular basis to ensure variance is minimized between stored pictures and current facial features.
Yes. Shipping is calculated based on your location.
No.
Yes. Please contact sales@feverscreen.com.au for quantity discounts.
Yes. Please contact sales@feverscreen.com.au for details.
Yes. Feverscreen is compatible with all access control systems capable of of outputting a dry signal or Wiegand output.
Yes. Feverscreen’s power system is compatible with most public and private transport systems.
Yes. Feverscreen will work effectively for people wearing facemasks however it is recommended that these be removed when screening.
Yes.
1. Feverscreen is not a medical device and not intended for any diagnosis or clinical measurements.